Frequently asked questions
Can I put my piece in the microwave or dishwasher?
Yes you can! Although hand-washing is always safer. As long as you are loading your dishwasher carefully ensuring that no pieces are touching they should be fine, however, I do not hold responsibility should something break.
All packages are sent Canada Post Expedited Shipping within Canada and through a Canada Post partner to the US. All items listed in shop are ready to ship and will be sent out within five business days (unless otherwise noted).
What is your return policy?
All sales are final. If your package arrives damaged, please contact me directly at email@example.com with photos of the package and package contents as soon as possible. Please note I cannot be held responsible for items lost in the mail. If you require special shipping, please send me an e-mail prior to placing your order.
If you are in Victoria, B.C. you can bypass shipping costs by choosing "local pick-up" in the shipping drop-down at check-out and send me an email (firstname.lastname@example.org) to arrange a time to come by.